Investigation of Billing Inquiry

Investigation of Billing Inquiry

Dear

re: Account: (Reference #/ Name)

Having completed the investigation of your billing inquiry, below please find the detailed summary of all your transactions over the past (days/.months/):-

Date	Description	Amount
	Transaction Description or payment	Dollar Amount

Balance Due $ amount
In order for us to conclude this query, we request that you review the above transactions, and the attached supporting documents, so that we can verify that your and our records correlate.
If, according to your calculations, there is a discrepancy and you still wish to dispute your billing, we request that you provide us with the documentation that you have on hand that supports your case. Upon receipt of said documentation, we will investigate your query further.
In the event of not hearing from you within (days/weeks), we will assume that your records concur with the above account information and subsequently we will close our investigation file.
Accordingly, we would ask you to forward your payment of ($amount, the said outstanding amount)as soon as possible to ensure that your account be kept updated with us.
Thank you.
Yours sincerely,